How to remove parts from Toshiba Satellite L350 or L355 laptops
In this guide I will be taking apart and removing all internal parts from a Toshiba Satellite L350/L355 laptop. Also this guide will work for Toshiba Satellite L350D/L355D laptops.
I really like working with this models because they are service friendly. The laptop hard dive, both memory modules and DVD drive can be easily accessed and replaced from the bottom of the laptop.
The keyboard removal instructions could be found in steps 5-9. By the way, if you are just replacing the keyboard, you don’t have to remove anything from the bottom of the laptop.
The cooling fan can be accessed and cleaned when you remove the top cover assembly (step 12) but if you would like to replace the fan, you’ll have to remove the motherboard first (step 18).
In the next guide I explain how to disassemble the display panel.
Need spare parts for your laptop? Search here by the laptop model and part name or number.





May 22nd, 2009 at 5:14 am
Hi, Thanks so much for the time you put out to help everyone with these tutorials. I really cant afford some of the prices by technicians to change my keyboard for my L300D-01Q laptop, so i decided to order one and change it myself. Unfortunately, there isnt any replacement keyboard for this model, but there are lots more with the same shape. Can I order one of these keyboards and expect it to work? Thank you very much in advance.
May 22nd, 2009 at 7:33 am
Karen G,
You cannot install any keyboard that look the same, you should search for a compatible one.
You can remove the original keyboard and search for the part number which should be somewhere on the sticker and after that google the part number.
Also, you can search on eBay for “L300D keyboard” and buy it from there.
June 6th, 2009 at 4:57 am
Is display panel guide up yet, I couldn’t find it on your site.
August 5th, 2009 at 9:45 am
Also posted in how to fix jack.
Thank you so very much for your excellent, detailed instructions. The power jack on my Wife’s ‘17″ Toshiba was broken when a grandchild kick the cord running through the house. I warned my wife several times that was going to eventually happen because she is not careful where she plugs in her laptop. She needs her laptop for her home business and was devastated when she realized it could take days or weeks not to mention the expense to have it fixed. Researching the Internet for a repair service I found your instructions to dis-assemble the laptop and subsequently how to repair a broken jack. I ran out to Radio Shack to pick up the jack and within 3 hours of reading your instruction I had repaired my wife’s laptop. So the day after it was broken, I fixed it for 3 bucks. It works great and the new jack is much more sturdy. I do not understand why Toshiba doesn’t make jacks like that. The only thing I did differently was use a 7/16″ drill bit to open the hole for the new jack and it was a perfect fit. Also as another did, I used a dremel tool to remove the support plastic around the jack. Again thank you very much.
~eddie
August 22nd, 2009 at 4:54 am
I need to get at the plug-in.. which the battery plug goes into
It has come lose and I need to put it back into place
I am unsure of the steps I need to do
I have unscrewed all the scews apart from F5.. does anyone know what screw drivers I need for that..? I have tried many small screwdrivers but perhaps I have already warn the screw down.. What do I do if the screw is warn down?
Also after that how to I get the rest of the laptop apart?
August 25th, 2009 at 9:23 pm
ashley,
You have either broken DC jack or broken base assembly (where the jack is mounted). It’s very likely that both part are broken. I’ve fixed over a hundred of laptops like that.
You have two options:
1. Replace the DC jack harness if it’s broken. Replace the base assembly if it’s broken. Replace both.
2. Modify the DC jack connector as I did here: How to repair damaged power jack in Toshiba Satellite L305 and L355 laptops
September 22nd, 2009 at 3:46 pm
Can an intel-v chip be swapped out on the L355? I called toshiba and they said no (ofcourse)….I’d also like to know if the L355 can be upgraded to 8GB of RAM total…also a question I asked Toshiba support and got a “no” in response…
very nice outline of how to disassemble the laptop down to what I need to get at – the CPU! If you have updated the L355 to an intel-v based chip, please share your experience – I do believe the mother board would not be a limiting factor correct?
November 13th, 2009 at 1:03 pm
BEWARE: I have an L355-S7817 that started with the black screen of death and rebooting. Over a few weeks finally freezes with video troubles. Troubleshoot with tech on the phone…motherboard failed. From my 28 years electrical experience, most likely a cold solder joint. I searched the web and found many of these computers are getting the screens of death. I think Toshiba had a run of bad mother boards. I contacted Toshiba, since it is over 1 year old (14 months) they offer only condolences! This was a great laptop but the company offers no real support. P.S. the laptop still looks out of the box new, not abused or misused! My daughters have and abuse their two HP laptops and they are working great. Moral of the story: black screen of death with a Toshiba is most likely a hardware problem!
November 23rd, 2009 at 9:46 am
Step 4 – there is one more screw to remove, left of the memory modules.
Thanks for the detailed info!
November 28th, 2009 at 12:47 pm
Ken Kirkpatrick,
Thanks! I fixed it.
December 7th, 2009 at 5:55 am
thanks for the detailed info, I just wish someone would do the same for other makes of laptop! I had a tochiba libretto once, but it died. If I’d known you had this site I would’ve posted it to you to play with
December 16th, 2009 at 9:14 pm
Using your instructions, I was able to fix my loose power jack on my Toshiba Satellite L355D, however, now the touchpad mouse won’t work. Although I do have a USB mouse, I would still like to have the touch pad working as well (my wife prefers it to the mouse…). I am assuming that I pulled a wire loose or something like that. Any pictures or ideas what I should be looking for when I open it back up? Thanks!
December 16th, 2009 at 11:46 pm
Paul D.
1. Try enabling the touch pad using Fn+F9 key. Hold down the Fn key and at the same time tap once on the F9.
2. Make sure the touch pad cable is properly connected to the motherboard. This connection is under the keyboard.
December 29th, 2009 at 4:11 am
Hello !
great ! your photos and your advise to remove-parts … for Toshiba Satellite L 350D.
i only were sucessful till step 7 (lift up keyboard) on my own. i was very happy to find your advise on the internet !
i had only a little problem with the 19V socket in my laptop, just leaving its position and vanshed inside the bottom.
now i can open laptop and glued it right position.
THANKS A LOT ! BIG RECUE !
with best regards from bonn, germany
wolfgang
January 2nd, 2010 at 6:55 pm
Hello, I’m an idiot and I took the screws out to get a DVD out of the drive. A small chord came out and a tape like thing detached. The keyboard and mouse have stopped working, even after I reattached the cord. Any suggestions? I’m screwed, right?
January 3rd, 2010 at 12:14 pm
Breet,
Here’s how you remove stuck disc from a DVD drive: http://www.insidemylaptop.com/remove-cd-dvd-disc-from-not-working-laptop/
January 18th, 2010 at 5:20 pm
Thank you for your info on Dec 16 post! I was lost the whole day trying to figure out what happened to my touchpad. I guess the usb mouse I was using is now out of commission and I’ll need another one to replace it.
January 20th, 2010 at 6:07 pm
Where is the guide???!!!
January 21st, 2010 at 9:37 am
J,
There is a link in the first sentence.
January 27th, 2010 at 6:30 am
I managed to accidently get the touch-pad cable out of the socket on the motherboard. I’ve finally gotten to where I can see it (removing the keyboard) – but I can’t get it to go into the jack and clamp. Is there a trick to this?
February 7th, 2010 at 6:40 pm
I am trying to clean my Toshiba Satellite L300’s fan, can this guide be applied to L300 as well? Thanks!
February 13th, 2010 at 2:53 pm
I have a Satelite L355 that I was able to repair the power jack with you suggestion from another thread. In the process however while removing the touchpad ribbon cable “clip” it snapped into two pieces. Any suggestions on where to get a replacement? The ribbon cable is .50 inches wide.
Thanks in advance.
February 25th, 2010 at 10:03 am
David,
Can you install both pieces back on the connector and secure with a sticky tape? It might work.
http://www.laptoprepair101.com/laptop/2009/11/17/fix-broken-keyboard-connector-on-laptop-motherboard/
March 1st, 2010 at 10:35 am
I used your step by step to fix the power jack in my Toshiba Satellite L355D laptop. Everything worked great and made it very easy. However when I go to reboot the computer the HDD makes a rythmatic sound then goes to the TOSHIBA screen giving me the option to choose F2 or F12 and then shows some sort of ethernet error. I went into BIOS and the HDD is not recognized. Have I unhooked something, lost something, disconnected something? Please help. Is there a jumper that goes on the hdd in this system?
March 1st, 2010 at 10:41 am
Tracy W,
Try reconnecting the hard drive. If the problem is still there, apparently the hard drive is bad. I really doubt that fixing the power jack killed the hard drive. Most likely it was dead before the repair.
There are no jumpers. The hard drive is connected directly to the motherboard, so there is no cable.
Just in case, enter the BIOS setup menu and try loading default settings. Safe and restart the laptop.
March 1st, 2010 at 7:34 pm
hello first of all thank god there are people like you as most of us could never afford to pay a tech for this and no one will give this info out!.
my moms toshiba l355d has a damaged usb jack, two of them stacked one above the other on the left hand side of the laptop. the lower usb is damaged. is this integral to the board or is this a seperate part that can be replaced? Thanks again, sean D
March 2nd, 2010 at 9:53 am
Sean,
USB ports on the left side of the laptop are integrated into the motherboard. Both USB ports are soldered directly to the motherboard.
The only way to fix the damaged USB port on the left side is remove the motherboard, desolder the damaged port and solder a new one.
March 10th, 2010 at 6:29 am
Hi, My L355D went dead and i got the diagnostic from the technician that the Motherboard was broken. I got it replaced with the right Toshiba spare part but still does not work. Now the diagnostic is that the processor might as well be broken. Can you please tell me if replacing the processor would be a good move or there is something else i should keep in mind?
Many thanks in advance from Mexico. Federico.
March 10th, 2010 at 6:05 pm
When i press the power button the only thing that turns on is the cpu fan. I thought it was the dc jack, but the charge light turns on when I plug it in. There are many repair parts to pick from, my best guess is the power button board, or the motherboard, I’m leaning towards the power board. Any thoughts before I order and try.