How to remove parts from Toshiba Satellite L350 or L355 laptops

In this guide I will be taking apart and removing all internal parts from a Toshiba Satellite L350/L355 laptop. Also this guide will work for Toshiba Satellite L350D/L355D laptops.

I really like working with this models because they are service friendly. The laptop hard dive, both memory modules and DVD drive can be easily accessed and replaced from the bottom of the laptop.

The keyboard removal instructions could be found in steps 5-9. By the way, if you are just replacing the keyboard, you don’t have to remove anything from the bottom of the laptop.

The cooling fan can be accessed and cleaned when you remove the top cover assembly (step 12) but if you would like to replace the fan, you’ll have to remove the motherboard first (step 18).

In the next guide I explain how to disassemble the display panel.

Need spare parts for your laptop? Search here by the laptop model and part name or number.

 

29 Responses to “How to remove parts from Toshiba Satellite L350 or L355 laptops”

  1. 1
    Karen G Says:

    Hi, Thanks so much for the time you put out to help everyone with these tutorials. I really cant afford some of the prices by technicians to change my keyboard for my L300D-01Q laptop, so i decided to order one and change it myself. Unfortunately, there isnt any replacement keyboard for this model, but there are lots more with the same shape. Can I order one of these keyboards and expect it to work? Thank you very much in advance.

  2. 2
    cj2600 Says:

    Karen G,

    I really cant afford some of the prices by technicians to change my keyboard for my L300D-01Q laptop, so i decided to order one and change it myself. Unfortunately, there isnt any replacement keyboard for this model, but there are lots more with the same shape. Can I order one of these keyboards and expect it to work?

    You cannot install any keyboard that look the same, you should search for a compatible one.
    You can remove the original keyboard and search for the part number which should be somewhere on the sticker and after that google the part number.
    Also, you can search on eBay for “L300D keyboard” and buy it from there.

  3. 3
    Mark Says:

    Is display panel guide up yet, I couldn’t find it on your site.

  4. 4
    Eddie Says:

    Also posted in how to fix jack.

    Thank you so very much for your excellent, detailed instructions. The power jack on my Wife’s ‘17″ Toshiba was broken when a grandchild kick the cord running through the house. I warned my wife several times that was going to eventually happen because she is not careful where she plugs in her laptop. She needs her laptop for her home business and was devastated when she realized it could take days or weeks not to mention the expense to have it fixed. Researching the Internet for a repair service I found your instructions to dis-assemble the laptop and subsequently how to repair a broken jack. I ran out to Radio Shack to pick up the jack and within 3 hours of reading your instruction I had repaired my wife’s laptop. So the day after it was broken, I fixed it for 3 bucks. It works great and the new jack is much more sturdy. I do not understand why Toshiba doesn’t make jacks like that. The only thing I did differently was use a 7/16″ drill bit to open the hole for the new jack and it was a perfect fit. Also as another did, I used a dremel tool to remove the support plastic around the jack. Again thank you very much.

    ~eddie

  5. 5
    ashley Says:

    I need to get at the plug-in.. which the battery plug goes into
    It has come lose and I need to put it back into place

    I am unsure of the steps I need to do

    I have unscrewed all the scews apart from F5.. does anyone know what screw drivers I need for that..? I have tried many small screwdrivers but perhaps I have already warn the screw down.. What do I do if the screw is warn down?

    Also after that how to I get the rest of the laptop apart?

  6. 6
    cj2600 Says:

    ashley,

    I need to get at the plug-in.. which the battery plug goes into
    It has come lose and I need to put it back into place

    I am unsure of the steps I need to do

    You have either broken DC jack or broken base assembly (where the jack is mounted). It’s very likely that both part are broken. I’ve fixed over a hundred of laptops like that.
    You have two options:
    1. Replace the DC jack harness if it’s broken. Replace the base assembly if it’s broken. Replace both.
    2. Modify the DC jack connector as I did here: How to repair damaged power jack in Toshiba Satellite L305 and L355 laptops

  7. 7
    Pete Says:

    Can an intel-v chip be swapped out on the L355? I called toshiba and they said no (ofcourse)….I’d also like to know if the L355 can be upgraded to 8GB of RAM total…also a question I asked Toshiba support and got a “no” in response…

    very nice outline of how to disassemble the laptop down to what I need to get at – the CPU! If you have updated the L355 to an intel-v based chip, please share your experience – I do believe the mother board would not be a limiting factor correct?

  8. 8
    James Says:

    BEWARE: I have an L355-S7817 that started with the black screen of death and rebooting. Over a few weeks finally freezes with video troubles. Troubleshoot with tech on the phone…motherboard failed. From my 28 years electrical experience, most likely a cold solder joint. I searched the web and found many of these computers are getting the screens of death. I think Toshiba had a run of bad mother boards. I contacted Toshiba, since it is over 1 year old (14 months) they offer only condolences! This was a great laptop but the company offers no real support. P.S. the laptop still looks out of the box new, not abused or misused! My daughters have and abuse their two HP laptops and they are working great. Moral of the story: black screen of death with a Toshiba is most likely a hardware problem!

  9. 9
    Ken Kirkpatrick Says:

    Step 4 – there is one more screw to remove, left of the memory modules.

    Thanks for the detailed info!

  10. 10
    cj2600 Says:

    Ken Kirkpatrick,

    Step 4 – there is one more screw to remove, left of the memory modules.

    Thanks for the detailed info!

    Thanks! I fixed it.

  11. 11
    Tony Refurbished Laptops King Says:

    thanks for the detailed info, I just wish someone would do the same for other makes of laptop! I had a tochiba libretto once, but it died. If I’d known you had this site I would’ve posted it to you to play with ;)

  12. 12
    Paul D. Says:

    Using your instructions, I was able to fix my loose power jack on my Toshiba Satellite L355D, however, now the touchpad mouse won’t work. Although I do have a USB mouse, I would still like to have the touch pad working as well (my wife prefers it to the mouse…). I am assuming that I pulled a wire loose or something like that. Any pictures or ideas what I should be looking for when I open it back up? Thanks!

  13. 13
    cj2600 Says:

    Paul D.

    Using your instructions, I was able to fix my loose power jack on my Toshiba Satellite L355D, however, now the touchpad mouse won’t work. Although I do have a USB mouse, I would still like to have the touch pad working as well (my wife prefers it to the mouse…). I am assuming that I pulled a wire loose or something like that. Any pictures or ideas what I should be looking for when I open it back up?

    1. Try enabling the touch pad using Fn+F9 key. Hold down the Fn key and at the same time tap once on the F9.
    2. Make sure the touch pad cable is properly connected to the motherboard. This connection is under the keyboard.

  14. 14
    wolfgang Says:

    Hello !
    great ! your photos and your advise to remove-parts … for Toshiba Satellite L 350D.
    i only were sucessful till step 7 (lift up keyboard) on my own. i was very happy to find your advise on the internet !
    i had only a little problem with the 19V socket in my laptop, just leaving its position and vanshed inside the bottom.
    now i can open laptop and glued it right position.
    THANKS A LOT ! BIG RECUE !
    with best regards from bonn, germany
    wolfgang

  15. 15
    Breet Says:

    Hello, I’m an idiot and I took the screws out to get a DVD out of the drive. A small chord came out and a tape like thing detached. The keyboard and mouse have stopped working, even after I reattached the cord. Any suggestions? I’m screwed, right?

  16. 16
    cj2600 Says:

    Breet,
    Here’s how you remove stuck disc from a DVD drive: http://www.insidemylaptop.com/remove-cd-dvd-disc-from-not-working-laptop/

  17. 17
    Nina V. Says:

    Thank you for your info on Dec 16 post! I was lost the whole day trying to figure out what happened to my touchpad. I guess the usb mouse I was using is now out of commission and I’ll need another one to replace it.

  18. 18
    J Says:

    Where is the guide???!!!

  19. 19
    cj2600 Says:

    J,

    Where is the guide???!!!

    There is a link in the first sentence.

  20. 20
    Don Says:

    I managed to accidently get the touch-pad cable out of the socket on the motherboard. I’ve finally gotten to where I can see it (removing the keyboard) – but I can’t get it to go into the jack and clamp. Is there a trick to this?

  21. 21
    Joseph Says:

    I am trying to clean my Toshiba Satellite L300’s fan, can this guide be applied to L300 as well? Thanks!

  22. 22
    David Says:

    I have a Satelite L355 that I was able to repair the power jack with you suggestion from another thread. In the process however while removing the touchpad ribbon cable “clip” it snapped into two pieces. Any suggestions on where to get a replacement? The ribbon cable is .50 inches wide.

    Thanks in advance.

  23. 23
    cj2600 Says:

    David,

    I have a Satelite L355 that I was able to repair the power jack with you suggestion from another thread. In the process however while removing the touchpad ribbon cable “clip” it snapped into two pieces. Any suggestions on where to get a replacement? The ribbon cable is .50 inches wide.

    Can you install both pieces back on the connector and secure with a sticky tape? It might work.
    http://www.laptoprepair101.com/laptop/2009/11/17/fix-broken-keyboard-connector-on-laptop-motherboard/

  24. 24
    Tracy W Says:

    I used your step by step to fix the power jack in my Toshiba Satellite L355D laptop. Everything worked great and made it very easy. However when I go to reboot the computer the HDD makes a rythmatic sound then goes to the TOSHIBA screen giving me the option to choose F2 or F12 and then shows some sort of ethernet error. I went into BIOS and the HDD is not recognized. Have I unhooked something, lost something, disconnected something? Please help. Is there a jumper that goes on the hdd in this system?

  25. 25
    cj2600 Says:

    Tracy W,

    However when I go to reboot the computer the HDD makes a rythmatic sound then goes to the TOSHIBA screen giving me the option to choose F2 or F12 and then shows some sort of ethernet error. I went into BIOS and the HDD is not recognized.

    Try reconnecting the hard drive. If the problem is still there, apparently the hard drive is bad. I really doubt that fixing the power jack killed the hard drive. Most likely it was dead before the repair.

    Have I unhooked something, lost something, disconnected something? Please help. Is there a jumper that goes on the hdd in this system?

    There are no jumpers. The hard drive is connected directly to the motherboard, so there is no cable.
    Just in case, enter the BIOS setup menu and try loading default settings. Safe and restart the laptop.

  26. 26
    Sean Says:

    hello first of all thank god there are people like you as most of us could never afford to pay a tech for this and no one will give this info out!.
    my moms toshiba l355d has a damaged usb jack, two of them stacked one above the other on the left hand side of the laptop. the lower usb is damaged. is this integral to the board or is this a seperate part that can be replaced? Thanks again, sean D

  27. 27
    cj2600 Says:

    Sean,

    my moms toshiba l355d has a damaged usb jack, two of them stacked one above the other on the left hand side of the laptop. the lower usb is damaged. is this integral to the board or is this a seperate part that can be replaced?

    USB ports on the left side of the laptop are integrated into the motherboard. Both USB ports are soldered directly to the motherboard.
    The only way to fix the damaged USB port on the left side is remove the motherboard, desolder the damaged port and solder a new one.

  28. 28
    Federico Says:

    Hi, My L355D went dead and i got the diagnostic from the technician that the Motherboard was broken. I got it replaced with the right Toshiba spare part but still does not work. Now the diagnostic is that the processor might as well be broken. Can you please tell me if replacing the processor would be a good move or there is something else i should keep in mind?
    Many thanks in advance from Mexico. Federico.

  29. 29
    Scott Says:

    When i press the power button the only thing that turns on is the cpu fan. I thought it was the dc jack, but the charge light turns on when I plug it in. There are many repair parts to pick from, my best guess is the power button board, or the motherboard, I’m leaning towards the power board. Any thoughts before I order and try.

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