Toshiba Satellite Pro M10 and M15 instructions

Toshiba Satellite Pro M10 M15You can use this guide for taking apart Toshiba Satellite Pro M10 and M15 notebooks. Both models are very similar.
Let me tell you right away, this notebooks tend to overheat because the heatsink easily gets clogged with dust and lint. Take a look at the step 4, you’ll see what I’m talking about.
Does you laptop shuts down without any warning in the middle of doing something? The fan runs full speed all the time? If yes, then check the heatsing. Most likely it’s clogged and your laptop overheats. You can easily fix this problem by removing and cleaning the heatsink.
Unfortunately, the cooling fan is these models is buried deep inside the case. If the fan went bad, you’ll have to take the whole thing apart. The fan is shown on the step 22.
Fell free to submit any comments and questions related to these models. If I know the answer, I’ll try to help you.

Need spare parts for your laptop? Search here by the laptop model and part name or number.

 

36 Responses to “Toshiba Satellite Pro M10 and M15 instructions”

  1. 1
    Matt Says:

    I need to get to the AC adapter port how do I do so?

  2. 2
    cj2600 Says:

    Matt,
    Fortunately, in this model the AC adapter port is located on a pigtail cable and you can easily replace it without soldering. To get to the AC adapter port, you’ll have to remove the top cover as it shown on the step 21. The AC adapter port is located in the top right corner and you can see it on the picture.

  3. 3
    ToshibaFreak Says:

    Where can find the CMOS battery for this model?

  4. 4
    cj2600 Says:

    ToshibaFreak,
    You mean where it’s located inside the laptop or where you can buy a new one?
    Take a look at the step 23. The red arrow on the bottom points to the CMOS battery connector on the motherboard. Follow the cables and you’ll see the battery (on the right side).

  5. 5
    colin dewsbery Says:

    I need to replace r/h screen hinge the part that fixes to plate by a weld?? the weld has sheared through
    Cannot see how to remove from spindle that attaches the screen.
    Also do you know where I could buy replacement

    Thanks for your brilliant dismantling guide

  6. 6
    Gary Moeller Says:

    I can’t to see the disassembly instructions on you website. Why not?

  7. 7
    cj2600 Says:

    Gary Moeller,
    That’s strange, I can see all instructions. The website works properly.

  8. 8
    Broken Toshiba Says:

    Hi . got this laptop and it reset itself and asks for PASSWORD= on boot and is stuck there.. Toshiba want over £130 to reset password via a Response Code … any way to reset via shorting bios chip pins ?? Any Help pls .. thanks

  9. 9
    Louis Says:

    Hey,

    I’ve taken apart this laptop a million times, and for some reason, it crashes whenever I shake it a little. I expect it’s a grounding issue. Sometimes it doesn’t even turn on (power light goes on, and nothing. If CD Drive is in bay, the CD light would stay on with the power light. The wireless light does not turn on)

    Any suggestions?

  10. 10
    cj2600 Says:

    Louis,
    You can try this. Take it apart to the bare minimum and leave only the following parts: motherboard, CPU and memory. Turn it on with an external monitor and see if the system is stable and will not crash. If it’s stable, start assembling it piece by piece and test after each installed part. This way you can find the part witch is causing the problem.

  11. 11
    cj2600 Says:

    Broken Toshiba,

    got this laptop and it reset itself and asks for PASSWORD= on boot and is stuck there.

    I know that some Toshiba laptops can setup the BIOS password by themselves. What model you are asking about?

  12. 12
    Broken Toshiba Says:

    Hi…

    Model is Satellite Pro M10 any ideas as to what I can do ??? really stuck

    Thanks

  13. 13
    ByuD Says:

    Hi

    I have a screen “dancing” and there is a line “green& red” all over the screen. Any idea what is the cause of this ?
    Thanks 1st

  14. 14
    bert odell Says:

    I’d have to completely remove everything just to replace the video card in my M15? My display looks perfect but at times reverts from 32 bit to 4 bit(even after updating display drivers),I’m thinking the video card is going bad?

  15. 15
    Dave Says:

    Hai, first of all i like to say thanks for people like you helping others with clear pictures etc. I’ve got a Toshiba Pro m10 and the screen is garbled. Even when i start up my laptop you can see in the bios that’s it is already garbled before running xp. I think it is the videoboard. Can it be that the videoboard is loose as i do not have such problems everytime. Guess to get to the videoboard i have to follows all the steps or is there a shorter way to get there. Many thanks for your reply.
    Dave

  16. 16
    jim Says:

    hI,
    Great tuts very well detailed, you know your game !!!
    I tried (before i seen your tuts) to take my m10 apart as my screen kept flickring but if i pushed down on the keyboard the flickering would stop, so as you do, i attempted to take the lappy apart but now when i press the power switch on the screen wont go on at all, Doh, as i dont know diddley about laptops i will now follow your guide and hope that as it comes apart i might see a loose wire/connection ??.

    Keep up the good work and all the for the future.

    Jim.

  17. 17
    VideoCard Says:

    Hi,

    I’m tring to find a parts supplier who sells the video card by itself because buying a mother board can cost as mch as a new computer. If you know, could you telll me/show me with a picture which one exactly is a video card?

  18. 18
    Michelle Says:

    So, my daughter dropped(pushed) my M15 off an end table. Good news was it still worked except my wireless switch was broken. So my husband(engineer) husband and I looked at it and thought, “No big deal, we can fix this. We’ll just take out a couple screws and bada-bing, it will work. And why bother to back up any data, because we know what we’re doing.” WRONG!!! So not only do I have extra screws left but now when I turn it on it says “RTC battery is low or CMOS checksum is inconsistent Press[F1] key to set Date/Time.”
    So I press[F1] and get the System Setup screen.
    I input the correct date and time but change nothing else(since I don’t really know what any of it means). Then I hit End. It asks me if I’m sure b/c the changes will make the system reboot. I say Y. System starts to reboot then there is an Id 0 Error. Then straight to PXE-E61: Media test failure, check cable; and PXE-M0F: Exiting Intel Boot Agent. Insert system disk in drive. Press and key when ready..

    So my question is, do I try to take everything apart and put it back together based on the guide, do I throw in the towel and cry that the digital pictures of my children’s lives are lost forever, do I spend lots of $$ on an old laptop to have it fixed? Thanks for reading my babble.

    Michelle

  19. 19
    joce Says:

    Hi,

    My laptop just m10 just crashed on me and i need to extract all my stuff in my c drive URGENTLY!! it says that my windows got corrupted.

    any idea how i can retrieve my documents out. i cant even log on to safe mode. ive got my assignments due next week! my friend and i tried to manually remove my hard drive but we cant seem to locate it He thinks it’s hidden way inside and he doesn’t dare to further dismantle it.

    your assistance will be greatly appreciated.

    thanks

  20. 20
    cj2600 Says:

    Michelle,

    when I turn it on it says “RTC battery is low or CMOS checksum is inconsistent Press[F1] key to set Date/Time.”

    If you set time but on next reboot you see the same message again, apparently your husband forgot to plug in the CMOS battery. If the CMOS battery is unplugged from the motherboard, the laptop will not keep BIOS settings after you turn off the laptop.

    System starts to reboot then there is an Id 0 Error. Then straight to PXE-E61: Media test failure, check cable; and PXE-M0F: Exiting Intel Boot Agent. Insert system disk in drive. Press and key when ready..

    Usually you see this message over and over when the laptop “cannot see” the hard drive and it tries booting form LAN. Make sure the hard drive is plugged correctly, reconnect the hard drive. Also, you can get this message if the hard drive is dead or something is wrong with the motherboard.

    do I throw in the towel and cry that the digital pictures of my children’s lives are lost forever

    No, you can try to recover your personal data using an external USB enclosure.

  21. 21
    cj2600 Says:

    joce,

    any idea how i can retrieve my documents out. i cant even log on to safe mode. ive got my assignments due next week! my friend and i tried to manually remove my hard drive but we cant seem to locate it He thinks it’s hidden way inside and he doesn’t dare to further dismantle it.

    You cannot find the hard drive on your Satellite Pro M10? That’s strange. You can easily access the hard drive from the door on the bottom of the laptop. All you have to do is removed a couple of screws.
    After the hard drive is removed, you can use an external USB enclosure to recover all your personal files. Follow the link I posted in the comment 20.

  22. 22
    Tony Says:

    Hi,
    Can you tell me where I can get a replacement cmos battery (two pin connector) for my Sat M10 S405?
    Thanks very much

  23. 23
    Anes Says:

    Hi,

    I need help on disassembling harman/kardon speakers on my M10. They lack low frequencies response.

    Thank you.

  24. 24
    F1 Drivers Says:

    I had a Toshiba Satelite Comp last year and experienced nothing but trouble. I have no idea what was wrong with this machine but it would crash every time I left it standing for 5 minutes.

    Now I’m a proud Mac owner and would never go back again.
    Andy

  25. 25
    Cerber Says:

    Is there a way to upgrade to USB2.0 from 1.1 on the M10? And what about upgrading from b to g on the wireless card?

    Thanks!

  26. 26
    MIke Gates Says:

    HI I have Toshiba M15 and when I first power it up it ask for a password, I happen to know it and enter it and it boots up & runs fine. I just want to remove the password on start up, I have tried to open the unit and pull the CMOS battery,then plug it back in same problem, is there a jumper I need to short on the motherboard, or do i need to remove it in cmos settings.If so How so i get into cmos I cant get in there either ?
    Any help would be appricatted.

    Thank You

  27. 27
    Bazz Says:

    Help! I cannot turn on my m10 laptop. Weird as it was working fine.
    When I conect the power lead to the laptop the ‘green’ led is on.
    Now when I turn on the laptop, the same led turn ‘amber’ and flashes
    The only way to stop the flashing is to disconect the power supply,
    and battery. I have tried all combination(battery in/out, power in/out).

    Any help will be most appreciated. Thankyou

  28. 28
    cj2600 Says:

    Bazz,

    I cannot turn on my m10 laptop. Weird as it was working fine. When I conect the power lead to the laptop the ‘green’ led is on. Now when I turn on the laptop, the same led turn ‘amber’ and flashes The only way to stop the flashing is to disconect the power supply, and battery.

    The power LED flashing “amber” usually indicates some kind of power problem on the motherboard.

  29. 29
    cj2600 Says:

    Mike Gates,

    I have Toshiba M15 and when I first power it up it ask for a password, I happen to know it and enter it and it boots up & runs fine. I just want to remove the password on start up, I have tried to open the unit and pull the CMOS battery,then plug it back in same problem

    Turn on the laptop and enter the BIOS setup menu. You can clear the BIOS password in the BIOS menu.

  30. 30
    cj2600 Says:

    Cerber,

    Is there a way to upgrade to USB2.0 from 1.1 on the M10?

    You cannot upgrade internal USB ports but you can buy and external PCMCIA card with USB 2.0 ports on it.

    what about upgrading from b to g on the wireless card?

    I think it’s possible. You’ll have to purchase a new internal Wi-Fi card which supports b and g. Read this article: Installing internal wireless card into an older laptop

  31. 31
    roy Says:

    i have a toshiba satellite m15 -s3144 and its asking me for a hdd password what should I do?

  32. 32
    cj2600 Says:

    roy,

    i have a toshiba satellite m15 -s3144 and its asking me for a hdd password what should I do?

    You cannot recover the hard drive password. If the hard drive password is lost you’ll have to replace the drive with a new one and reinstall software from the recovery disc.

  33. 33
    cj2600 Says:

    roy,

    i have a toshiba satellite m15 -s3144 and its asking me for a hdd password what should I do?

    You’ll have to take the laptop to the authorized center. A certified technician has to call Toshiba and get the special code to unlock the laptop. That’s the only way with Satellite M10/M15 laptops. There is no jumpers on the motherboard.
    Or you can replace the motherboard.

  34. 34
    Martin Says:

    Thank you for your excellent disassemble guide for the Toshiba Satellite Pro M10. I need to replace the cooling fan. Is there a possibility to do so after step 3 or do I have to disassemble everything to get to it from the ‘keyboard side’ (step 22)?
    Thanks in advance.
    Martin

  35. 35
    cj2600 Says:

    Martin,

    Thank you for your excellent disassemble guide for the Toshiba Satellite Pro M10. I need to replace the cooling fan. Is there a possibility to do so after step 3 or do I have to disassemble everything to get to it from the ‘keyboard side’ (step 22)?

    Unfortunately not. You’ll have to go through all steps and remove the top cover assembly.

  36. 36
    Josh Says:

    I have the same problem with my Toshiba Satellite Pro M15-S405. I think there is a Bios or Boot password that says Password=! Can anyone help? I really need this laptop right now going to school and all…..Thnx

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