I had to replace a failed memory module in this Toshiba Satellite A85 laptop. The memory failed the Memtest 86+ test and I ordered a replacement from Toshiba. I have never worked before on this laptop model, and I planed to spend not more then 5-10 minutes for such a simple operation as a memory module replacement. Toshiba doesn’t provide a disassembly guide for this laptop model yet and I didn’t know how memory slots are located. I found only one unpopulated memory slot on the bottom of the laptop, so the second memory slot should be somewhere under the keyboard. Under the keyboard one very ugly surprise was waiting for me. The second memory slot was located under the top cover assembly and there were no way to replace the memory without taking the whole thing apart! There was no opening or a hatch for easy memory access! What a nice design. I had to spend an extra 30-40 minutes to take the laptop apart only for replacing the failed memory module.